Steamova Terms of Service

Welcome to Steamova. These Terms of Service ("Terms") govern your access to and use of steamova.com (the "Site") and any products purchased through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us

Steamova ("we," "us," or "our") sells handheld steam cleaners and related accessories through this Site. For any questions, contact us at info@steamova.com.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on this Site. By placing an order, you confirm that you meet this requirement.

3. Products & Pricing

• We make reasonable efforts to accurately display product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or other content are error-free.
• Prices are listed in the currency displayed at checkout and are subject to change without notice. Any price changes will not affect orders already confirmed.
• We reserve the right to limit quantities, refuse, or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
• Product colors and appearance may vary slightly from images shown due to screen display differences.

4. Orders & Payment

• By placing an order, you represent that you are authorized to use the payment method provided.
• Payments are processed securely through our third-party payment provider. We do not store your full payment card details.
• Order confirmation does not guarantee product availability. If an item becomes unavailable after your order is placed, we will notify you and issue a refund for that item.

5. Shipping & Delivery

Shipping timelines, rates, and destinations are outlined in our [Shipping Policy]. Delivery times are estimates and are not guaranteed. Steamova is not responsible for delays caused by carriers, customs, or circumstances outside our control.

6. Returns & Refunds

Returns, exchanges, and refunds are handled according to our [Return & Refund Policy]. Please review that policy for eligibility requirements and instructions.

7. Product Use & Safety

• Steamova products are intended for household use only, in accordance with the included instructions and safety warnings.
• You are responsible for reading and following all safety instructions provided with the product, including proper use of the safety cap, pressure-release procedures, and recommended water fill levels.
• Do not use the product on unsealed wood, unsealed stone, laminate, leather, silk, or other surfaces not recommended in the product instructions.
• Steamova is not liable for injury, damage, or loss resulting from misuse, failure to follow included instructions, or use of the product for purposes other than its intended household use.

8. Intended Use & Disclaimers

Our marketing and product descriptions are intended to inform you about general product capabilities. Results may vary depending on surface type, level of buildup, and usage technique. Any health, sanitation, or allergen-related claims are general in nature and are not a substitute for professional cleaning, medical, or pest-control advice.

9. Intellectual Property

All content on this site, including text, graphics, logos, images, and the Steamova name and branding, is the property of Steamova or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on this Site without our prior written permission.

10. User Conduct

When using this Site, you agree not to:

• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to the site, our systems, or other users' accounts
• Use the site to transmit harmful code, spam, or malicious content
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Interfere with the proper functioning of the site

11. Limitation of Liability

To the fullest extent permitted by law, Steamova and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products purchased through it, including but not limited to loss of profits, data, or property damage, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by our negligence, or liability for defective products under applicable consumer protection law.

12. Warranty Disclaimer

Except as expressly stated in our warranty terms, products are provided "as is" and "as available," without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose, to the extent permitted by applicable law.

13. Indemnification

You agree to indemnify and hold harmless Steamova, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your misuse of the site or products, violation of these Terms, or infringement of any third-party rights.

14. Third-Party Links & Services

Our Site may contain links to third-party websites or services not owned or controlled by Steamova. We are not responsible for the content, privacy practices, or terms of any third-party sites.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes are posted constitutes your acceptance of the revised Terms.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles, unless otherwise required by mandatory consumer protection laws in your jurisdiction of residence.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@steamova.com Website: steamova.com

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By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.